Privacy Policy

Effective Date: May 5, 2025

At Novella Labs, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or interact with our products and services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Your name, email address, phone number, shipping address, and payment details when you make a purchase or sign up for our newsletter.

  • Device and Usage Information: IP address, browser type, device identifiers, pages visited, and time spent on our website.

  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience and analyze website performance.

2. How We Use Your Information

We use your information to:

  • Process orders and deliver products.

  • Communicate with you about your order, updates, or promotional offers.

  • Improve our website, products, and customer experience.

  • Prevent fraud, comply with legal obligations, and enforce our terms.

3. Sharing Your Information

We do not sell your personal information. We may share your information with:

  • Service Providers: Third-party vendors such as payment processors (e.g., Stripe), fulfillment partners, and analytics tools who help us operate our business.

  • Legal Compliance: Authorities, if required by law or to protect our legal rights.

4. Your Rights

Depending on your location, you may have rights to:

  • Access or request a copy of your personal data.

  • Request correction or deletion of your data.

  • Opt-out of marketing communications at any time by clicking “unsubscribe” in our emails.

5. Data Security

We implement industry-standard security measures to protect your information. However, no system is 100% secure, and we cannot guarantee the absolute security of your data.

6. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those third-party sites.

7. Children’s Privacy

Our services are not directed to individuals under 13. We do not knowingly collect personal data from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Effective Date.”

9. Contact Us

If you have questions or concerns about this Privacy Policy, you can contact us at:

Novella Labs
Email: contact@novellalabs.com